Customer information

Shipping, returns
and privacy.

Clear terms for the Furlift Dubai launch offer. Contact us before paying if anything is unclear.

Shipping

The AED 69 launch price includes delivery to a confirmed Dubai address. Orders are normally delivered within 8–10 business days after dispatch. We will confirm availability, the delivery address and the expected dispatch date before requesting payment.

Returns and refunds

Contact us within 14 days of delivery. If an item arrives damaged, defective or different from what you ordered, send a photo and we will offer a replacement or full refund without requiring an international return. For a change of mind, the item must be unused and unopened; the customer pays tracked return shipping to the return address we provide, and we refund AED 69 after receiving and inspecting it.

Privacy

We use the contact and delivery details you provide only to answer your inquiry, process your order, arrange delivery and provide customer support. We do not sell personal information. We share only the details needed by payment and delivery providers to complete your order.

Contact and operator

Furlift is operated by 河南天戟网络科技有限公司, a company registered in Mainland China. Email . We aim to reply within two business days.